Privacy Policy

1. Information We Collect

We collect only the information needed to provide our services and improve platform performance. This may include:

• Account Details: Name, email address, login credentials
• Platform Activity: Submitted tasks, status updates, post tracking data
• Payment Details: We do not store card numbers or payment data. All payments are safely processed through third-party providers such as Stripe
• Technical Data: Browser type, device information, IP address for security and analytics

2. How We Use Your Information

We use your information to:

• Create and manage your account
• Provide the Upvote.net services you request
• Track task results and performance
• Offer support and respond to messages
• Send important updates related to your account
• Improve features through analytics and user behavior data

We do not sell or share your personal information with marketing companies.

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process personal data under legal bases such as:

• Consent
• Contract needs (delivering Upvote.net services)
• Legal requirements
• Legitimate interests like platform security and feature improvements

4. Your Rights (GDPR)

If you are in the EEA, you may request:

• Access to the personal data we store
• Correction or deletion of your information
• Limits on how your data is processed
• A copy of your data in a portable format
• Removal of consent for future processing

To make a request, contact us at: hello@upvote.net

5. Data Retention

We keep your data only as long as needed for service delivery or as required by law. If you close your account, some data may remain stored for security, legal, or accounting needs.

6. Data Security

We use strong security measures like encryption, firewalls, and access controls. While we work hard to protect your information, no online system is fully secure. We cannot promise absolute protection.

7. Third-Party Services

We use trusted third-party services to support operations, such as payment processing, email delivery, and analytics. Examples include Stripe, Google Analytics, and Discord.

Each third-party follows its own privacy policy and data handling rules.

8. Cookies

We may use cookies and similar tools to enhance your experience, save your preferences, and track usage data. You can control or disable cookies in your browser settings.

9. International Transfers

Upvote.net operates from the United States. Your data may be transferred or processed outside your country. We ensure these transfers follow legal protections.

10. Children's Privacy

Upvote.net is for users aged 18 and older. We do not knowingly collect data from minors.

11. Policy Updates

We may update this Privacy Policy as needed. When major updates occur, we will notify you by email or within the platform. Continued use of the service means you accept the updated policy.

12. Contact Us

For questions, concerns, or data requests, contact: hello@upvote.net